Information Collection
IND Legacy is a short term accommodation and management service. We collect information from you when you make a holiday booking on our site. The collected information includes your name, email address, home address and phone numbers.
How Long do we keep your data?
Your booking data is kept on the booking system, namely boostly.com, for a period of 7 years. Additionally IND Legacy holds a record of each listings annual bookings for 7 years, which only shows the lead booker’s name – no addresses, email addresses or phone numbers are recorded.
Where customers have opted in for marketing emails via Mailchimp, your data will be kept longer. You can unsubscribe from marketing emails at any time by clicking on the ‘unsubscribe’ link at the bottom of each email, or by contacting me. Mailchimp’s Privacy policy can be found here: https://mailchimp.com/legal/privacy/
How to reach our data protection officer – contact me at support@indlegacy.com
How do we notify you of changes to this policy? We keep this Policy under regular review. We will also provide notifications of material changes via email or other channels. If you keep using the Services after we notify you, you consent to the updated Privacy Policy.
Your Rights
IND Legacy recognizes that your personal data belongs to you and we don’t wish to use it in ways that you don’t want us to. You can control whether or not you receive marketing email from us by either subscribing when you make a booking or contacting me. Once subscribed to any marketing emails you can unsubscribe by clicking on the link at the bottom of the email. Marketing emails are only sent occasionally, usually only a couple of times a year.
In addition, we automatically receive and record information from your computer and browser, including your IP address, software and hardware attributes, and the page you request.
Information Use
Any of the information we collect from you may be used to:
Personalize your experience and respond to your individual needs
Provide customized advertising content
Improve our website
Improve customer service and your support needs
Contact you via email
E-Commerce Privacy
We are the sole owners of the information collected on this site. Your personally identifiable information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than as necessary to fulfil a request and/or transaction.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted 3rd parties such as Boostly and Mailchimp who assist us in operating our website or conducting our business, so long as the parties agree to keep this information confidential.
We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.
Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.
Information Protection
We implement a variety of security measures to maintain the safety of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. Only team members who need to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
Do we use cookies?
Yes.
Cookie Policy
A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You
can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but
this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
Functional cookies: functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits; and
Analytical cookies: analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data
collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We
recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may
notify users by email of changes to this Privacy Policy.
Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact
Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory
manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority.
CHATTANOOGA
